LIB162/RSES3 is a three (3) year SupportNET 24 service program for the LIB162 model. Customers shall receive a total of 3 years program coverage from date of purchase. Under the On-Site program, a qualified Sony representative will be dispatched to the customers facility for arrival within 8 business hours to effect repairs to the equipment should it be determined by Sony that service is required. Also included in the program are three (3) years total 24 x 7 dedicated, toll-free telephone support from date of purchase, all repair parts and labor and field technicians travel expenses to the customer's location.
Number of years:
Service time (days x hours):